| Why DATAGUARD Technologies |
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| Core Values & Beliefs |
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| We are convinced that the key to creating a truly great organization is an intense focus on the values that guide its people actions. These are DATAGUARD’s "Core Values and Beliefs". |
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- Client Focused Delivery
- Leadership
- Relationships
- Innovation
- People Growth
- Openness
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Our resources have gained tremendous experience on development.
Our resources have always been very loyal to the clients and have won their laurels at several occasions.
Our resources are reliable for timeline and accuracy of the development work they provide.
Our resources also have also gained graphic designing skills with their experience.
Our resources are expert in providing solution optimization.
Keyideas is a solution provider company involved in the business of providing
E commerce solutions to companies in all business domains.
We have a big talent pool to meet the requirements of our clients within the expected timeline. |
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| At DATAGUARD, we strive constantly to deliver greater and greater tangible business benefits to our clients. DATAGUARD has a large team of experts in every field encompassing IT Services, Consulting and Process Outsourcing. In addition to strategic consulting, our own internal technology and operational processes have matured to a level where we are able to pass on the time, effort and cost and benefits to our clients. |
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| While the Process Outsourcing industry had its origins in ‘cost arbitrage’ and ‘time zone advantage’ factors, at DATAGUARD we have evolved beyond these rudimentary benefits. We believe that our value proposition is based on our ability to offer Integrated Technology and Operations (iTOPS) solutions. Our expertise optimizing Technology and Operations spans across the globe and across diverse industry segments. Today our clients rely on us to recommend solutions which optimize technology infrastructure and human resources operations. |
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| For our clients, this leads to business process improvement, greater operational efficiencies, better productivity, improved response time and increase in customer satisfaction and naturally, greater profitability. We have repeatedly delighted our clients around the world and across industry segments through our cutting edge IT services, Consulting services and Business Process Outsourcing services |
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| Diversity at DATAGUARD |
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| Our highly-qualified, ethnically diverse employee base ensures both delivery excellence and cultural sensitivity. DATAGUARD has a diversity index of 11% which is the highest among offshore services providers. Our cultural diversity combined with our highly-qualified workforce is an unmatched combination |
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| Innovations at DATAGUARD |
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| One of our core Values is ‘Innovate’. True to this value we have had several innovations at DATAGUARD. Some of our key innovations are listed here. |
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| Integrated Technology and Operations (iTOPS) |
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| iTOPS is an DATAGUARD innovation to optimize Technology and Operational processes. It is core to our service offerings. |
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| In the area of Technology we use a combination of CMM Level 5 and Six Sigma processes. The three major steps involved in CMM Level 5 Optimization are Defect Prevention, Technology Change Management and Process Change Management |
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| In the area of Operations, we use a combination of Process Maturity Model (PMM) and Six Sigma. PMM is a framework that provides a logical, reliable and a consistent basis to rapidly assess the maturity level of business processes and devise a strategy for transformation from one level of maturity to another using Six Sigma tools & methodologies |
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| Our expertise in Technology and Operations allow us to study the Technology and Operations of our clients and advice them on Technology, Operations and Outsourcing decisions. |
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| Centers of Excellence (COE) |
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| DATAGUARD has achieved domain and technical expertise in many areas through its Centers of Excellence (COE). DATAGUARD has consistently hired and created teams of experts for the benefit of clients. |
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| iSIGHT |
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| DATAGUARD proprietary outsourcing relationship management tool, iSIGHT offers complete visibility into the outsourced process. iSIGHT provides real-time visibility to the outsourced process at an extremely granular level DATAGUARD clients monitor the performance and quality of their outsourced services and track Service Level Agreement (SLA) parameters using the iSIGHT dash board. |
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| pH Matrix |
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| pH Matrix is a proprietary diagnostic tool built by DATAGUARD. It is based on discriminant analysis and maps the various processes of an organization to help the client determine how they should deal with each of the processes in the short and long term. By providing information about the health or efficiency of each process and comparison against competition and industry benchmarks, pH Matrix enables clients to take decisions on business process re-engineering automation and location of services. |
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| Analytics |
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| Analytics is a sophisticated data mining technique applicable across numerous industry verticals. DATAGUARD Analytics provide solutions that address strategic operational issues including Customer Acquisition, Customer Retention, Loss Mitigation, Process Automation, and Product Development. |
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